Open Systems Named in the 2022 Gartner Market Guide for Managed Security Services

Redwood City, Calif. - May 4, 2022 - Open Systems, the only cybersecurity services provider with Mission Control, today announced that it has been listed as one of 40 Representative Vendors in the 2022 Gartner Market Guide for Managed Security Services1 (MSS).

The latest Gartner Market Guide for MSS outlines an updated market definition and description, market direction and analysis, and recommendations for organizations looking to invest in MSS. Most notably, the research states, “Security and risk management (SRM) leaders should focus on the specific security needs of their business when approaching security service providers, looking specifically at the individual markets for MDR, vulnerability assessment (VA) and incident response (IR).”

“We are honored to be listed as a Representative Vendor in the Gartner Market Guide for Managed Security Services,” said Dave Martin, vice president of MDR for Open Systems. “Of this list, we believe Open Systems is one of a handful who can claim cybersecurity as its primary business.”

In addition to Open Systems’ inclusion in the Gartner Market Guide for MSS, the company has also been consecutively listed as a Representative Vendor in the Gartner Market Guide for Managed Detection and Response Services (MDR) in 20212 and 20203 and was recognized in the 2021 Gartner® Best Security Practices for SD-WAN4 report as one of the “eight vendors that can deliver secure access service edge (SASE) solutions with all functions.”

“We believe Gartner naming Open Systems as a Representative Vendor in the MSS and MDR Market Guides and recognizing us for having a complete SASE solution is an acknowledgement of the breadth and depth Open Systems cybersecurity expertise offers to organizations,” added Martin. “Enterprise demand for MSS, MDR and SASE services is on the rise as organizations strive to improve their security postures to protect themselves in the increasingly evolving threat environment. Our proven approach extends beyond merely detecting and responding to alerts, we focus on outcomes, partnering with organizations to execute against their mission of mitigating threats and reducing risk.”

Open Systems Managed Security Services

Open Systems believes a comprehensive and tailored cybersecurity approach is essential to protect an organization’s most critical assets. Our MDR+ and SASE+ services with Mission Control combines certified experts, exemplary processes, and seamless technology to deliver 24×7 security and connectivity protection specialized to an organization’s environment and overall business.

• Open Systems MDR+
• Open Systems SASE+

[1] Gartner, “Market Guide for Managed Security Services,” Pete Shoard, Mitchell Schneider, John Collins, Al Price, March 16, 2022\

[2] Gartner, “Market Guide for Managed Detection and Response Services,” Pete Shoard, Craig Lawson, Mitchell Schneider, John Collins, Mark Wah, Andrew Davies, October 25, 2021
[3] Gartner, “Market Guide for Managed Detection and Response Services,” Toby Bussa, Kelly Kavanagh, Pete Shoard, John Collins, Craig Lawson, Mitchell Schneider, August 26, 2020
[4] Gartner, “Best Security Practices for SD-WAN,” Bjarne Munch, Craig Lawson, June 23, 2021

Additional Resources

• Blog: We’re on a Mission: Separating MDR Contenders from Pretenders
• Blog: Gartner Recognizes Open Systems as One of Eight Vendors with Complete SASE Solutions
• Press release: Open Systems is Named by Gartner in its 2020 Market Guide for Managed Detection and Response Services
• Press release: Open Systems is Named a Sample Vendor in the Secure Access Service Edge (SASE) Category in Three Gartner Hype Cycle Reports for 2020

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About Open Systems

Open Systems is an AI-first SASE platform company delivering secure access and networking to help enterprises connect users, applications and infrastructure across complex hybrid and multi-cloud environments. Its proprietary platform combines SSE capabilities, including ZTNA, SWG, CASB and FWaaS, with SD-WAN, end-to-end connectivity, unified policy management, and advanced analytics in a single architecture.

While many cybersecurity providers focus primarily on advancing technology capabilities, Open Systems combines its AI-first SASE platform with an execution model designed for real-world operability, ensuring services are not only deployed, but continuously run, adapted and improved through a combination of AI-enabled operations and NOC-based expertise (Mission Control), built on decades of operational experience, helping organizations reduce complexity, increase visibility and strengthen security outcomes at global scale.

Founded in Switzerland in 1990, Open Systems generates more than USD 100 million in annual revenue and supports global enterprise customers operating in more than 180 countries. Since 2024, the company has been part of Swiss Post, combining Swiss trust and stability with global reach. As a European alternative to US- and Israel-based cybersecurity providers, Open Systems is guided by strong principles around sovereignty requirements, regulatory alignment, transparency and shared responsibility - taking clear ownership for security, performance and operational outcomes, helping organizations maintain control in an increasingly complex digital landscape.